Format:
XVII, 132 S.
,
23 cm
ISBN:
1555705987
,
9781555705985
Content:
Technical, communications, and reference skills and knowledge for virtual reference librarians -- Acquire and improve technical skills and knowledge for virtual reference -- Practice and expand communications skills and knowledge for the virtual reference interview -- Maintain and build reference skills and knowledge
Note:
Literaturangaben
,
Originally publ.: 2004
Language:
English
Keywords:
Beratung
;
Bibliothekspersonal
URL:
http://www.loc.gov/catdir/toc/ecip073/2006035099.html