Format:
Online-Ressource (xxxviii, 219 p)
Edition:
Online-Ausg. 2009 Electronic reproduction; Available via World Wide Web
ISBN:
0821361406
Series Statement:
Public sector, governance, and accountability series
Content:
The globalization of information-satellite TV, internet, phone and fax-serve to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government's performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of "government performance" can only be an effective tool in public debate when there are concrete statistics measuring performance and benchma
Note:
Includes bibliographical references and index
,
Introduction to the Public Sector Governance and Accountability Series; Contents; Foreword; Preface; Acknowledgments; Contributors; Abbreviations and Acronyms; Overview; 1 Issues Associated with the Implementation of Governmentwide Performance Monitoring; 2 A Simple Measure of Good Governance; TABLES; 3 Assessing Local Government Performance in Developing Countries; 4 Results Matter: Suggestions for a Developing Country's Early Outcome Measurement Effort; FIGURES; 5 Delivering Local/Municipal Services; 6 Assessing the Performance of Health Services in Reaching the Poor
,
7 Measuring Public Sector Performance in Infrastructure
,
Electronic reproduction; Available via World Wide Web
Additional Edition:
ISBN 9780821361405
Additional Edition:
Erscheint auch als Druck-Ausgabe Public Services Delivery
Language:
English
