Format:
Online-Ressource (253 p)
ISBN:
9780691134079
Content:
Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehe
Note:
Description based upon print version of record
,
Cover; Title; Copyright; Contents; List of Tables; Preface; CHAPTER 1 Scope, Causes, and Consequences of Electronic Government; CHAPTER 2 Bureaucratic, Fiscal, and Political Contexts; CHAPTER 3 The Content of American Government Websites; CHAPTER 4 Explaining E-Government Performance; CHAPTER 5 The Case of Online Tax Filing; CHAPTER 6 Public Outreach and Responsiveness; CHAPTER 7 Citizen Use of E-Government; CHAPTER 8 Trust and Confidence in E-Government; CHAPTER 9 Global E-Government; CHAPTER 10 Democratization and Technological Change
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APPENDIX I: Coding Instructions for Government Website Content AnalysisAPPENDIX II: Global E-Government Rankings; APPENDIX III: E-Government Best Practices; Notes; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z;
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Cover; Title; Copyright; Contents; List of Tables; Preface; CHAPTER 1 Scope, Causes, and Consequences of Electronic Government; CHAPTER 2 Bureaucratic, Fiscal, and Political Contexts; CHAPTER 3 The Content of American Government Websites; CHAPTER 4 Explaining E-Government Performance; CHAPTER 5 The Case of Online Tax Filing; CHAPTER 6 Public Outreach and Responsiveness; CHAPTER 7 Citizen Use of E-Government; CHAPTER 8 Trust and Confidence in E-Government; CHAPTER 9 Global E-Government; CHAPTER 10 Democratization and Technological Change
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APPENDIX I: Coding Instructions for Government Website Content AnalysisAPPENDIX II: Global E-Government Rankings; APPENDIX III: E-Government Best Practices; Notes; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z;
Additional Edition:
ISBN 9781400835768
Additional Edition:
ISBN 9780691121826
Additional Edition:
Erscheint auch als Druck-Ausgabe Digital Government : Technology and Public Sector Performance
Language:
English
Keywords:
Electronic books
