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  • 1
    Online Resource
    Online Resource
    Oxford : Taylor and Francis Group
    UID:
    kobvindex_INT71011
    Format: 1 online resource (440 pages)
    Edition: 3rd ed.
    ISBN: 9781409406969 , 9781409406952
    Content: This third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers
    Note: Cover -- Contents -- List of Figures -- List of Tables -- List of Boxes -- Preface -- Acknowledgements -- Part I: Management Influences in a Changing Landscape -- 1 Managing in an Uncertain World -- 2 Strategic Influences -- Part II: Strategy and Planning -- 3 Strategic Planning: Positioning for a Sustainable Future -- 4 Attracting and Retaining Talented People in Challenging Times -- 5 Ensuring Value for Money and Enabling a Cost-Sustainable Future -- 6 Knowledge and Information Management - A Key to Survival -- 7 Strategic Technology and Asset Management - A Smarter Approach -- Part III: Leadership and Innovation -- 8 Leadership -- 9 Utilizing a Values-Driven Culture for Sustainability -- 10 Innovation and Creativity -- 11 Engaging Change in Positioning for the Future -- 12 Group Dynamics and Team Building -- 13 Effective Negotiation and Conflict Management -- 14 Managing the Political Arena -- 15 Policy Making -- 16 Personal Communication and Networking -- 17 Managing Yourself and Others in Challenging Times -- Part IV: Governance and Social Responsibility -- 18 Ensuring Good Corporate Governance -- 19 Using Authority and Influence -- 20 Encouraging Transparency -- 21 Managing for Sustainability -- 22 Managing Risk -- 23 Sustaining Trust and Continued Operations -- 24 Evaluating Benefits and Performance -- Part V: Customer and Market Focus -- 25 Competitive Strategies -- 26 Corporate Image and Communications -- 27 Ensuring Service Quality -- Part VI: Success and Sustainability -- 28 Bringing it all Together -- Index
    Additional Edition: Print version Bryson, Jo Managing Information Services Oxford : Taylor & Francis Group,c2011 ISBN 9781409406969
    Language: English
    Keywords: Electronic books
    URL: FULL  ((OIS Credentials Required))
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