Umfang:
1 online resource (304 pages)
Ausgabe:
1st ed.
ISBN:
9780415660600
,
9781135106218
Inhalt:
Being change capable is the "new normal" for today's growth-minded organizations. The "do more with less" strategies of the past are no longer effective in preparing organizations to meet the increasing challenges for growth, competitiveness and innovation required of them in this new era. Using an integrated, scalable and flexible framework, the text provides tools which can be readily customized and applied to initiatives across or within stages of the business change management lifecycle. Drawing on real life case studies and examples of best practice this book will provide a conceptual understanding of change management and a roadmap with a supporting toolbox for leading and implementing change that sticks
Anmerkung:
Cover -- Title Page -- Copyright Page -- Table of Contents -- List of figures -- List of tables -- Preface -- Acknowledgements -- 1 The evolution of organizational change practices to Business Change Management -- The challenge of understanding and embracing change management -- A codification of business practices aimed at an elusive organizational goal -- The emergence of change management in response to the evolving needs of business change -- An integrated model for effective change: Business Change Management -- 2 Change risks and best practices in Business Change Management -- Unmanaged change risk leads to problems for change management initiatives -- Ten common change risks (and issues) -- Business Change Management best practices -- Case Study - Applying best practices in Business Change Management: How Quintiles navigated the change process to implement a global performance management process -- 3 Change leadership and management -- The right leadership is essential to change initiatives -- Leadership is integral to engaging people in the change effort -- The Change Leadership Team (CLT) -- The importance of stakeholder management -- Change Levers: the "hot spots" for leadership in a change initiative -- 4 Change resistance -- Resistance is a high risk for change initiatives -- Indicators of resistance -- How resistance evolves on change initiatives -- Managing resistance risk -- Surfacing and countering resistance -- Addressing resistance at the organizational level -- Readiness: a critical aspect of surfacing change resistance -- Case Study - Addressing change resistance: Overcoming resistance at Easter Seals to embrace change and a new model for growth -- 5 Creating and sustaining culture change -- Organizational transformation depends on changing culture -- Change capability and culture -- Success factors for culture change
,
Aligning culture to change in business direction -- Institutionalizing culture -- Case Study - Addressing culture change in alignment with strategic direction: How a consumer marketing company realigned its culture around a new direction for the healthcare marketplace and the emerging healthcare consumer -- Conclusion -- Appendix A: Business Change Management (BCM) methodology description -- BCM methodology description contents -- An overview of the methodology -- Phase 1: Create Change Platform -- Phase 2: Design Change -- Phase 3: Implement Change -- Phase 4: Institutionalize Change -- Appendix B: Business Change Management (BCM) methodology tools -- BCM methodology tools contents -- An overview of the tool set -- Methodology mapping to tools and deliverables -- Phase 1: Create Change Platform task mappings -- Phase 2: Design Change task mappings -- Phase 3: Implement Change task mappings -- Phase 4: Institutionalize Change task mappings -- Business Change Management tools -- Appendix C: Characteristics of business change approach evolutionary stages -- Bibliography -- Index
Weitere Ausg.:
Print version Jones, David J. Leading and Implementing Business Change Management Oxford : Taylor & Francis Group,c2013 ISBN 9780415660600
Sprache:
Englisch
Schlagwort(e):
Electronic books
URL:
FULL
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