ISBN:
9781781900307
Content:
Purpose – The purpose of this chapter is to explore the implications of viewing group decision-making through the lens of a social dilemma. Design/methodology/approach – The chapter reviews the literature on why group decision-making often fails to live up to its potential, and then applies the social dilemma perspective to develop new insights about how the limitations of group decision-making might be overcome. Findings – Applying the social dilemma perspective to group decision-making provides several prescriptions for group decision-making improvement by highlighting a critical distinction between participation and engagement. Limitations – An important limitation of applying the social dilemma perspective to group decision-making is that improving group engagement by redefining member duty carries the risk of energizing dissent that only questions the group's answer and not the group's question. Practical implications – The chapter refocuses the dialogue about group decision-making effectiveness away from “just” participation to include group member engagement. Social implications – A key social implication of this chapter is that all social behavior represents a social dilemma, and that viewing everyday social activities (such as group decision-making) as social dilemmas can help identify new ways to understand cooperation failures and thereby improve future cooperation in groups. Originality/value – The chapter extends and re-energizes research on group decision-making by providing a fresh lens – the social dilemma perspective – through which to understand and improve group decision-making failures.
In:
Looking back, moving forward, Bingley, U.K : Emerald, 2012, (2012), Seite 279-304, 9781781900307
In:
Emerald Group Publishing Limited
In:
year:2012
In:
pages:279-304
Language:
English
DOI:
10.1108/S1534-0856(2012)0000015014
URL:
Volltext
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