UID:
almahu_9949464633002882
Format:
1 online resource
Edition:
1st.
ISBN:
9781000036046
,
1000036049
,
9781003022329
,
1003022324
,
9781000035995
,
1000035999
,
9781000035940
,
1000035948
Content:
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.
Note:
Previously issued in print: 2017.
,
1. The Hospitality Industry -- Past, Present and Future -- 2. Rating Systems and the Structure of the Hospitality Industry -- 3. Hotel Management -- Viewed from Above -- 4. The Rooms Department -- 5. The Food and Beverage Department -- 6. Hospitality Human Resource Management -- 7. Marketing for the Hospitality Industry -- -- 8. Financial Control and the Accounting Department -- 9. Facility Engineering and Maintenance -- 10. Managing Safety and Security Issues -- 11. Managing Hospitality Services -- 12. Conceiving Hospitality Processes -- 13. Designing Hospitality Processes -- 14. Delivering Hospitality Services -- 15. Managing Change in the Hospitality Industry -- 16. Managing Quality in the Hospitality
Language:
English
DOI:
10.4324/9781003022329
URL:
https://www.taylorfrancis.com/books/9781003022329
