UID:
edocfu_9959323140602883
Format:
1 online resource (viii, 120 pages) :
,
digital, PDF file(s).
Edition:
1st ed.
ISBN:
1-78330-337-9
Content:
This book provides a practical guide to implementing knowledge and information initiatives in the workplace. Drawing on case studies from practitioners in a range of different work environments, it will outline best practice, pitfalls and advice on a range of topics, including making the business case, audits, establishing communities of practice, building knowledge bases and knowledge capture Many workplaces have moved from providing research support to knowledge services. Practical Knowledge and Information Management will help professionals provide those services, to improve existing techniques for knowledge sharing and capture and to help transition from the more traditional library model. Chapters will be themed and based on case studies drawn from across the knowledge management community in the UK, Ireland and North America. Although not an edited collection, the book draws on contributions from workplaces in both the public and private sectors, including law, finance, Government, non-profit, academic and business. It will be useful reading for information professionals with responsibility for knowledge and information management activity and will suit both experienced professionals, those new to the area, and students on relevant courses/new professionals looking to increase their knowledge.
Note:
Title from publisher's bibliographic system (viewed on 02 Jul 2019).
,
Intro -- Title page -- Contents -- Chapter 1 Introduction to knowledge and information management -- Definition -- The history of knowledge management -- The history of information management -- How knowledge and information management works -- Further reading -- Chapter 2 Introducing knowledge and information management to organizations -- Organizational culture and knowledge and information management -- Who needs knowledge management? -- Introducing knowledge and information management -- Making the case for knowledge and information management -- Further reading -- Chapter 3 Information management and governance -- Information and data repositories -- Types of repository -- A word about controls -- Key points of advice for good information management -- Governance and policies -- Recommended approaches -- Further reading -- Chapter 4 Communities and knowledge-sharing -- Communication in the workplace -- Supporting successful communities -- Recommended approaches -- Further reading -- Chapter 5 Making knowledge explicit: knowledge bases, know-how and wikis -- Knowledge organizing systems -- Types of knowledge storage -- Recommended approaches -- Further reading -- Chapter 6 Capturing knowledge legacy: passing on staff knowledge -- Storytelling and 'show and tell' -- Recommended approaches -- After-action reviews and lessons learned -- Knowledge capture from departing staff -- Recommended approaches -- Further reading -- Afterword: the future of knowledge andinformation management -- References -- Index.
Additional Edition:
ISBN 1-78330-335-2
Additional Edition:
ISBN 1-78330-336-0
Language:
English
