Format:
1 online resource (xvi, 378 pages)
Edition:
Second edition.
ISBN:
9780203222133
,
9781136594106
,
9781136594144
,
9781136594151
Series Statement:
Routledge communication series 2
Content:
1. Understanding crises -- 2. Risk management : preparing for the worst -- 3. Crisis communication -- 4. Image restoration strategies in crisis communication -- 5. Natural crises -- 6. Biological crises -- 7. Technological crises -- 8. Confrontation crises -- 9. Crises of malevolence -- 10. Crises of mismanagement -- 11. Crises of skewed management values -- 12. Crises of deception -- 13. Crises of management misconduct -- 14. Learning from crises.
Note:
Includes bibliographical references (pages [315]-363) and index
Additional Edition:
ISBN 9780415892285
Additional Edition:
ISBN 9780415892315
Additional Edition:
Erscheint auch als Druck-Ausgabe ISBN 9780415892285
Language:
English
DOI:
10.4324/9780203222133
