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36 pages :
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illustrations ;
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21 × 29.7 cm.
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AUTHOR-SUPPLIED ABSTRACT: Abstract: E-governance was developed so that the government could directly interact with the citizens. As the nation's government, communicating with the citizens is an unavoidable duty. This can lead to better security and accuracy in the services, reduced corruption rates, better comfort, and higher transparency. Information Systems Management is regarded as an application of information technologies such that the major operations and functions of the public or private sectors can be managed. Previously, in the traditional systems, the organisations had to emphasise the management of the resources like employees, capital, raw materials and others. However, at present, one of the most important assets of the organisation is data. Global usage of the technologies has helped public and private organisations utilise the technologies to reach out to more people. The usage of the e-governance models have improved the processes considerably and have an immense impact on the operations of the government of the countries. However, it is not enough to address the issues which the countries face due to the utilisation of private information. The research explores how implementing information system management can help improve the effectiveness of the e-government models in Denmark. Denmark has been selected as a country for conducting the research as it is considered to be one of the most technologically sound countries making use of the technologies for the benefit of the people of the nation. The research developed with the help of Denmark as an example shall help in understanding how the implementation of the information system management processes shall improve the usage of the e-government models in other nations as well and how the same can be implemented for the improvement of the same. Keywords: e-governance, government, citizens, security, accuracy, services, corruption rates, comfort, transparency, Information Systems Management, public sectors, private sectors, resources, data, technologies, e-government models, operations, global usage, private information, implementation, Denmark, technologically sound countries, research, information system management, effectiveness, improvement.
Note:
DISSERTATION NOTE: Bachelor of Arts thesis in Data Science and Business, Berlin International University of Applied Sciences, 2022.
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MACHINE-GENERATED CONTENTS NOTE: Table of Contents Executive Summary..............................................................................................i Chapter 1: Introduction...........................................................................................1 1.1 Background.................................................................................................1 1.2 Research Problem......................................................................................2 1.3 Research Aim, Objectives, and Research Question........................................3 Chapter 2: Research Methodology..........................................................................3 2.1 Research Philosophy...................................................................................4 2.2 Research Approach.....................................................................................4 2.3 Research Design........................................................................................5 2.4 Data Sources and Data Collection Method..................................................6 2.5 Data Analysis Technique.............................................................................6 2.6 Ethical Consideration..................................................................................7 Chapter 3: Literature Review...................................................................................7 3.1 E-Government Models................................................................................8 3.2 E-Government Models through Information Systems Management...............9 3.2.1 Layne and Lee E-Government Model.....................................................11 3.2.2 Public Sector Process Rebuilding (PPR) Model......................................12 3.2.3 The Manchester E-Government Maturity Model.....................................13 3.3 Advantages of the E-Government Models.................................................13 3.4 Disadvantages of the E-Government Models.............................................14 3.4.1 Budgetary Challenges............................................................................14 3.4.2 Infrastructure Challenges.....................................................................15 3.4.3 Organisational Challenges..................................................................15 3.5 Theoretical Underpinning..........................................................................16 3.5.1 Broadcasting Model..............................................................................16 3.5.2 Comparative Analysis Model.................................................................17 3.6 Literature Gap............................................................................................17 3.7 Summary..................................................................................................18 Chapter 4: Results and Discussion of the Data Collection......................................18 Chapter 5: Conclusion and Recommendations.......................................................21 5.1 Conclusion.................................................................................................21 5.2 Recommendation......................................................................................23 5.3 Research Limitations.................................................................................25 References..........................................................................................................26 Declaration Page..................................................................................................ix
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