Format:
1 Online-Ressource (451 pages)
Edition:
1st ed
ISBN:
9781317300700
Content:
Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- List of illustrations -- List of contributors -- Acknowledgement -- Preface -- Introduction: Revealing the world of mediation -- References -- PART I: Promoting dynamic mediation in the new age -- 1. Mediation career trends through time: Exploring opportunities and challenges -- What is mediation? -- Skills, knowledge and training needed to be a mediator -- Recommendations, opportunities and challenges -- Conclusion -- References -- 2. Online technology: The new frontier for mediation and conflict engagement -- Mediation in the digital age -- New frontiers in mediation -- Current options for online mediation -- The future of online mediation -- Conclusion -- Note -- References -- 3. Story-based inter-group mediation -- Storytelling -- Story-based mediation -- Examples of story-based inter-group mediation -- Addressing the limits of mediation -- Considerations in development of a story-based mediation project -- References -- 4. The intersection of improv and mediation -- Improv defined -- Improv in mediation -- Take away -- Notes -- References -- 5. Value-centered mediation: The centrality and use of meaning and values -- Prologue -- Value-centered mediation: defined -- The origins of value-centered mediation -- The underlying principles of VCM -- The process and techniques of VCM -- Conclusion -- References -- 6. Electronic mediation -- The many faces of e-mediation -- Mediator functions -- Effectiveness of e-mediation -- Challenges to e-mediation systems -- Recommendations for mediators -- Conclusion -- Note -- References -- 7. Mediation and spirituality -- Mediation -- Spirituality -- Mediation and spirituality -- The healing nature of mediation -- References -- PART II: Mediating in relational settings
Content:
8. Transformative mediation: Illustrating a relational view of conflict intervention -- Relational premises -- Principles of relational practice -- Theory to practice: cases and commentary -- Conclusion -- Notes -- References -- 9. Narrative mediation of family conflict -- What is a narrative? -- Goal of narrative mediation -- Double listening -- Externalizing conversation -- Mapping the effects of a conflict -- The counter story -- Concluding remarks -- References -- 10. Victim-offender mediation: A humanistic approach -- What is restorative justice? -- What is humanistic victim-offender mediation? -- Conclusion -- References -- 11. Brain science behind mediating relational conflicts -- Conflict and brain science -- Conclusion -- Recommendations for mediators -- Note -- References -- 12. Mindfulness in mediation as a relational practice -- The relational paradigm -- Mindfulness: a relational framework -- Challenges for mediation settings -- Conclusion -- Notes -- References -- 13. Mediation and collaboration with multiple disciplines: The implementation of systemic theory in alternative dispute resolution -- Casualties of divorce -- Divorce options: litigation vs. ADR -- A better way to dissolution: alternative dispute resolution -- The integration of systems theory as a basis for collaboration and cooperation -- Best practices for helping -- Implications for additional research -- References -- 14. Dynamic mediation: Integrating forgiveness -- Definitions and descriptions of forgiveness -- The benefits of forgiveness and its implications for mediation -- Recommendations for weaving forgiveness into mediation -- Conclusion -- References -- PART III: Mediating in organizational and institutional settings -- 15. Mediation within and between organizations -- Kinds of organizational mediators
Content:
Four factors that influence the form of mediator assistance -- Toward a more integrative view of mediation -- Notes -- References -- 16. Organizational conflict management systems: The emergence of mediators as conflict resolution professionals -- Costs of conflict for organizations and their members -- Conflict management systems (CMS) -- Mediators emerge as conflict resolution professionals -- Characteristics of a good CMS -- An effective CMS designer: emotional and multiple intelligences -- Education, tools, and training for conflict management -- Conclusion -- References -- 17. Effectiveness of mediation in the state agency grievance process -- Assessment process -- Department of Corrections: Employee Mediation and Grievance Process -- Department of Health and Human Services: Employee Appeals and Grievance policy -- Implications for including mediation in a grievance process -- Notes -- References -- 18. Mediation and dispute resolution services in higher education -- Significant developments in the history of ADR practices in higher education -- Costs of conflict -- Variety of ADR services -- Where we are now and where we need to go -- Note -- References -- 19. Mediation as a tool for resolving workplace conflicts -- Organizational conflict from a different perspective -- Mediating intractable workplace conflict situations -- Conclusion -- References -- 20. Health care mediation: Promoting workplace collaboration and patient safety -- Mediation in health care -- Mediation for the health care team -- Mediation between health care providers and patients -- Conclusions and recommendations -- References -- 21. Institutionalized mediation and access to justice in the State Court System of the United States -- History of court mediation in the United States -- Mediation in the courts -- Legislation, rules, and standards
Content:
Certification and qualification -- Court mediation programs -- Predominant mediation styles in court programs -- Benefits and challenges of court mediation programs -- Technology -- Access to justice -- Note -- References -- PART IV: Mediating in community settings -- 22. Promoting peaceful communities: The challenges and benefits of community-police mediation -- What does mediation look like in the context of resolving public complaints against police officers? -- The benefits and challenges of integrating a mediation program into a police department -- Components of a basic police mediation program -- Building a culture of conflict prevention -- Conclusion -- Notes -- References -- 23. The Prison of Peace project: A model for community transformation -- The Prison of Peace project: an experiment in radical peacemaking -- Conclusion -- Notes -- References -- 24. Sustaining peer mediation: Assessing challenges and opportunities for peace educators -- Sustaining relevance -- Sustaining resources in a neoliberal era: a question of political will -- Concluding observations -- References -- 25. Encouraging effectiveness through communication competence in community mediation -- Community mediation -- Mediator style -- Mediator interventions -- Context sensitivity -- Pre-mediation concerns -- Mediation session activities -- Conclusion -- References -- 26. The space of conflict: Aesthetic lessons for mediators -- Prelude: recognize the attributes of physical space -- Lesson one: practice dynamic listening -- Lesson two: design the space for everyone's trust -- Lesson three: witness the experience of others -- Recommendations -- Conclusion: lessons learned/knots untied -- Notes -- References -- 27. From peers to community: Transferring peer mediation skills from school to community -- The concept and the emergence of peer mediation in schools
Content:
Purpose of conflict resolution programs in schools -- Six-step model of peer mediation -- Transferring peer mediation skills to community settings-the Peacemakers program -- Evaluation of peer mediation -- Conclusion -- References -- PART V: Mediating within environmental settings -- 28. Conflict, climate change, and environmental catastrophe: How mediators can help save the planet -- The logical chain -- Global interdependency -- The problem with existing solutions -- What needs to be done -- Note -- References -- 29. Mediators as advocates in climate negotiations: The power of neutrality -- Advocacy in the public policy sector -- Informed intervention -- Complex community processes -- The discipline of neutrality -- Our outcomes -- Outcomes of MBBI climate change team -- Suggested development and cautions for mediators involved in climate issues -- Notes -- References -- 30. The role of mediation in large-scale collaborative initiatives on forest resource management -- Context -- Landscape-scale collaboration, mediation, and facilitation defined-initially -- Conclusion -- Notes -- References -- 31. Mediation at the nexus of climate change and conflict -- Context -- The opportunity -- Case study -- A growth industry -- Conclusion -- References -- 32. The public sector as mediator: The role of public institutions in environmental collaboration and conflict resolution -- Public sector ECCR institutions in the United States -- Attributes and functions of public sector environmental mediation institutions -- Conclusion -- References -- PART VI: Mediating in international and intercultural settings -- 33. Thinking locally, acting globally: Mediating beyond borders and integrated global capacity building -- What can be done? -- Conflict as a border or boundary condition -- Why we need integrated global capacity building
Content:
Six integrated intervention strategies
Additional Edition:
9781138124219
Additional Edition:
Print version Georgakopoulos, Alexia The Mediation Handbook : Research, theory, and practice Florence : Taylor and Francis,c2017 9781138124219
Language:
English
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